Enterprise Rent-A-Car is Alright with Me

I received a call from Martin Plush, a District Manager, at Enterprise Rent-A-Car.  He was really apologetic about my extended wait on Tuesday.  He even offered to compensate an entire week’s rental for me.  Now, that’s customer service.  What makes his offer truly great is that my extended wait was not their fault.  It was State Farm’s fault, but Enterprise is making up for it.